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The ​FCCA ​Conference ​is ​a four-day ​event ​designed ​to ​foster ​a ​better ​understanding ​of ​the ​inner ​workings ​of ​the ​cruise ​industry and help attendees improve their cruise tourism business. Through a ​specialized ​forum that blends meetings and workshops with social functions, attendees have a unique opportunity to develop relationships with, promote products to, and learn from approximately 100 executives from FCCA’s 18 Member Lines who decide where ships call, what is sold and used onboard, and how to invest in destinations and infrastructure.


Anyone doing or looking to do business with the cruise industry, including: Ports & Destinations; Cruise & Tourism Agencies; Tour Operators; Attractions; Suppliers; and Ship Agents  



Puerto Rico Convention Center

100 Calle Guamaní

San Juan, Puerto Rico

Phone: (787) 641-7722


Sheraton PR Hotel & Casino

200 Convention Boulevard

San Juan, Puerto Rico

Phone: (787) 993-3500



Private one-on-one meetings are available for all pre-registered Delegates. A list of available cruise executives
throughout various sectors of FCCA Member Lines will be sent after September 17th for Delegates to select an executive from a cruise line and department suiting their needs. Meeting confirmations will be first-come, first-served and based on availability, with scheduling converting to a rolling basis in September. 


Ranging from a roundtable with CEOs to engaging and participation-encouraged discussions by panels including both Member Line executives and successful stakeholders, the FCCA Conference Workshops have a long-standing track record of developing the necessary and focused information to build mutual success.

Planning for Your Future: 2018 FCCA Cruise Conference Workshops Preparing You for 2020 and Beyond:

  • Chair Talk: A Spotlight on Member Line Chairmen Shining Industry Insight - Learn about the latest and greatest trends and developments driving the industry’s record success and future growth—and how it all relates to specific issues (and ways to improve business) for the audience’s stakeholders—as cruise operators’ Chairmen take the stage to discuss a series of questions focused on their operations in the Caribbean and Latin America.

    Moderator: Tom Stieghorst, Senior Editor, Travel Weekly


    • Micky Arison, Chairman, Carnival Corporation & plc                        

    • Richard Fain, Chairman & CEO, Royal Caribbean Cruises Ltd.

    • Pierfrancesco Vago, Executive Chairman, MSC Cruises

  • Presidential Address: Member Line Presidents & CEOs Share the Differentiations Driving Their Ships & Demand- Cruise brands are going all in to stand out and appeal to their target markets both on board and on land, and you will get a glimpse of not only the world of innovations behind this differentiation, but also how and where cruise brands source their passengers, what those passengers want while both cruising and exploring destinations—including trends such as volontourism and health and wellness—and why cruise lines and stakeholders working together is a win-win situation.

    Moderator: Michele M. Paige, President, FCCA


    • Michael Bayley, President & CEO, Royal Caribbean International

    • Roberto Fusaro, President, MSC Cruises USA                      

    • Christine Duffy, President, Carnival Cruise Line

    • Jason Montague, President & CEO, Regent Seven Seas Cruises

    • Andrew Stuart, President & CEO, Norwegian Cruise Line

  • Creating Great Destinations: From Demand to Experiences, Ports to Tours- What draws passengers to destinations, and how can you increase both demand and guest satisfaction, from an overarching destination level to specific port, tour and transportation operations? A panel of high-level executives and successful stakeholders have the answers for you, along with examples of cruise lines’ own initiatives in their private ports of call, synergistic work with destination stakeholders and how to establish long-term mutual success and sustainability.

    Moderator: Carlos Torres De Navarra, Vice President, Global Port & Destination Development, Carnival Corporation & plc, FCCA Operations Committee Chairman


    • Russell Daya, Executive Director, Marine & Port Operations, Port Developments & Itinerary Planning, Disney Cruise Line

    • Matthew Sams, Vice President, Caribbean Relations & Private Islands, Holland America Group

    • Albino Di Lorenzo, Vice President, Cruise Operations, MSC Cruises USA

    • Christine Manjencic, Vice President, Destination Services Operations, Norwegian Cruise Line Holdings Ltd.

    • Russell Benford, Vice President, Government Relations, Americas, Royal Caribbean Cruises Ltd.

  • Investing in Your Future: Partnerships Paving the Way for Mutual Success Between Destinations and Cruise Lines- It is no secret that cruise lines put their money where their guests are and invest into long-term strategies like business continuity, but how do these agreements form with destinations and what kind of plans should destinations make for their future? Top representatives from both sides will gather to discuss some of the partnerships and investments by and between the parties—from port and destination developments, new attractions and even agreements preserving natural elements, to emergency plans and best practices—with a view of things to come decades ahead and a message that the booming industry is open for partnership.


    • Adam Goldstein, Vice Chairman, Royal Caribbean Cruises Ltd., & Chairman, FCCA

    • Richard Sasso, Chairman, MSC Cruises USA

    • Giora Israel, Senior Vice President, Global Port Development, Carnival Corporation & plc

    • Hon. Allen Chastanet, Prime Minister, Saint Lucia, & Chairman, Organisation of Eastern Caribbean States (OECS)

    • Beverly Nicholson-Doty, Commissioner of Tourism, United States Virgin Islands



Exhibiting at the FCCA Trade Show expands the target and captures the attention of the influential audience of key stakeholders and decision makers from FCCA Member Lines. Any booth puts your product, company, or destination on attendees’ and executives’ minds, with events and cruise executive viewings scheduled to maximize traffic, but special destination pavilion options provide the greatest impact at the Trade Show by showcasing a destination product as a team—from vendors and tour operators to destination ministries and port operators.

For more information about a Trade Show Booth or Pavilion, please contact TradeShow@F-CCA.com.


Tours will be available for Attendees, Delegates and Member Line executives to not only be enchanted by Puerto Rico, but also to have a unique networking opportunity and chance to build relationships and business. 


Meals ranging from casual lunches at the Conference site to festive receptions with cruise executives will be provided to Attendees and Delegates, as outlined in the agenda. Please note that breakfast will be available to Attendees and Delegates booked at the Official Conference Hotel before the cutoff date.


Luis Muñoz Marin International Airport | SJU

For our discounted airline rates go here.

Valid November 1-15, 2018. 


Please check with your Consulate to see if you require a visa for travel to San Juan, Puerto Rico  


Transfers are provided during the timing of the official conference flights listed below. Transportation outside of this timeline will not be provided.

(Distance is 7.1 miles, approx. $19-$23 by taxi)


Transfers will only be provided to and from the official conference hotel – Sheraton Puerto Rico Hotel & Casino



Monday, Nov. 5 & Tuesday, Nov. 6
1:59pm / 5:23pm / 9:00pm


Wednesday, Nov. 7:




Wednesday, Nov. 7:


Thursday, Nov.8 & Friday, Nov. 9

10:45am / 2:45pm / 6:15pm

Saturday, Nov. 10: 


You will be required to wear your badge at all times, which will provide access to event transportation, along with the Conference site, meals and evening functions.  

The dress code is Business Casual for Conference sessions and the Opening Ceremony, and Smart Casual for evening functions.


If you have any questions regarding registration, please contact Info@F-CCA.com. For more information about a Trade Show Booth or Pavilion, please contact TradeShow@F-CCA.com.


We are pleased to provide you with discounted airline rates for Seaborne Airlines from select Caribbean destinations. A discount of 10% will be valid November 1-15, 2018.


Enter the promotion code: FCCA10 in the “evoucher” area when requesting flights or call our reservations department at Toll Free: 866-359-8784 and mention the code.




Registrations must be paid at the time of booking.


Only Attendee tickets available for a premium rate of $899.00 USD. These do not include one-on-one meetings.

For more information on how to register, please contact info@F-CCA.com or call +1.939.338.2954

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QUALIFICATIONS OF EXHIBITOR/ATTENDEE FCCA, in its sole discretion, determines whether a prospective exhibitor/attendee is eligible to participate in the Event. Eligibility is generally limited to persons/firms who supply products and services to the cruise industry and are in good standing with the cruise industry and FCCA. Applicants who have not previously attended or exhibited at the event may be required to submit a description of their business and/or the items to be exhibited.  

The FCCA reserves the right to exclude or remove any person/company whose presence or behavior is undesirable and/or potentially unlawful, harmful, disrespectful and/or causing a nuisance to other Exhibitors and/or Attendees, and the FCCA may exercise such right at its absolute discretion, notwithstanding that any such person is the employee, agent, permitted contractor of or in any way associated to the Exhibitor/Attendee. Detailed terms and conditions are available at www.f-cca.com.  


Cancellations must be in writing to fcca@cubegroupevents.com or info@F-CCA.com. There will be a minimum cancellation fee of $150. No refunds or credit will be offered after October 22, 2018.

If you have any questions regarding registration, please contact Info@F-CCA.com. For more information about a Trade Show Booth or Pavilion, please contact TradeShow@F-CCA.com.